Benefits of coaching


Coaching is a powerful relationship in which client and coach partner to achieve the client’s visions and goals. The client sets the agenda for the transformation, and the coach listens deeply and asks powerful questions to help remove obstacles and make positive change. As you accelerate toward your goals, Susan’s role is to provide support, empathy, honesty, and accountability. With a Professional Coach, you will get the tools and support to remove obstacles and facilitate change in your life. You will develop the life skills necessary to continue your journey of transformation beyond coaching. Susan will create a safe space and push you to the edge of your comfort zone to accomplish desired change necessary for growth… and achieve the results YOU want.

transformational coaching process

One way to take time out for reflection is partnering with a coach. Going through the reflective process alone can be challenging because when we are in our own experience, it is difficult to step outside of that experience and see ourselves and our actions objectively. As your coach, being external to your experience, Susan has a distinct vantage point from which to facilitate your reflective process. By listening and asking discerning and empowering questions, she will take you to the next level in your thinking, help you discover where to go next, and explore with you the significance of your learning. Transformational Coaching assists with various professional and personal challenges.

CONFLICT coaching process

Conflict Coaching is a unique niche which marries the fields of coaching and dispute resolution. It is possible to remove the toxic effects of conflict and to create opportunities to prevent and resolve disputes, while also improving work environments and relationships. The main objectives of this specialized process then, are to coach participants to: 

  • identify their goals for managing conflict effectively 

  • determine and take the required steps to attain those goals 

  • consider how to change their habitual behaviours that contribute to conflict 

  • reflect on the improved ways they react to and manage conflict 

  • shift unhelpful reactions to conflict to constructive responses 

  • improve language and communication skills in order to interact and address conflictual situations more effectively 

  • reduce the harmful impact of conflict on themselves and others

Conflict coaching provides leaders with an individualized approach that achieves a number of important objectives. Among other things, it provides a practical forum for those whose effectiveness suffers due to the lack of conflict competence. Besides the personal and professional gains for leaders, modelling effective conflict management has an important impact not only on other staff and the organization. Clients of course, also benefit from organizations whose staff are conflict competent and whose culture conveys this attribute. 

Waiting for conflict to escalate into unnecessary disputes and then reacting does not present a positive or collaborative model consistent with the vision and mission of progressive organizations. Developing integrative conflict management systems that include conflict coaching on the other hand, reflects a commitment to respectful workplaces and relationships.

It is an understatement to say that executives, managers and other leaders are faced with many challenges on a day to day basis – challenges that can be daunting and stressful. As a consequence, many people in senior roles are increasingly turning to executive coaching.


Coaching is defined in many ways and essentially, it is a task-oriented alliance between a person who wants to change or improve certain aspects of his/her personal and/or professional life and a coach who helps the person reach those goals. 

Some common coaching objectives of leaders include: aligning their energies and goals with those of their organizations, obtaining balance between their personal and professional lives, reducing stress, changing counterproductive habits, improving negotiating and other skills and so on. One of the areas with which leaders often require help is conflict management. Executives and people in managerial positions typically view conflict as inevitable, but do not always realize how their workplaces and their strength as leaders may be improved with increased competency in conflict management. Neither may they fully appreciate that effective conflict management saves money. 

Conflict is costly to organizations. Low morale and productivity, stress, illness, absenteeism, litigation due to unnecessary disputes and so on, all contribute to workplaces that breed destructive interactions. Besides the adverse impact these situations have on the bottom line, they reflect poorly on the organization and on leaders whose responsibilities include managing conflict. Many organizations tend to react to conflict, rather than consider preventative measures and other ways to shift their culture to be conflict competent. In this regard, conflict coaching is emerging as a viable and proactive mechanism. 

how is coaching different from therapy

Coaching is future-focused, goal-oriented, and typically shorter-term than therapy. Coaching helps you move toward what you want and isn’t geared toward healing emotional issues from your past. There are times when a coach will refer a client to a therapist before or concurrent with coaching.

still considering whether you need coaching?  
ask yourself these questions 
  1. Are you achieving your greatest potential?

  2. Describe your "dream career." What, when, where, with whom?

  3. If there were a secret ambition in your life, what would it be?

  4. What are five of your gifts or talents?

  5. How are you your own worst enemy?

  6. What is the greatest personal change you'd like to see in the coming year?

reasons why some people hire coaches
  • Resolve Conflict

  • Create a more fulfilling career

  • Create a life of purpose and fulfillment

  • Follow your dream

  • Increase your effectiveness as an executive or as a corporate team

  • Build leadership or other related skills

  • Deepen relationships

  • Find your voice

  • Effectively manage trauma

  • Effectively manage toxic unhealthy relationships

  • Create a better family/social life

  • Build a business

  • Increase your income

  • Re-evaluate current priorities

  • Re-claim forgotten parts of yourself

  • Bring your life into balance

  • Build support system or community